National Cancer Patient Experience Survey 2022

At the NHS, we want our patients to have the best experience possible. With this in mind, continuous patient feedback is really important to helping us deliver what patients want and need. Therefore, the national Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to improve local cancer services across England.

The NHS and cancer charities use the results to understand what is working well and which areas need improvement. As a result, the NHS identifies national and local priorities and works with patients and partners to deliver change.

A blue and white image with the NHS logo and the title Cancer Patient Experience Survey. An icon shows a continuous circle of a survey, a magnifying glass and people together. The caption says Help us to make meaningful change in cancer services.

Richard Stephens, a patient representative on the CPES advisory group, said:

“CPES gives us a chance to comment on the NHS service, to give praise where it is due, and to identify where things are not quite as we would wish. CPES is the tool that thousands of patients every year have used to improve our NHS and to improve care for the patients of the future, and the responses provide vast amounts of evidence for researchers looking for evidence as to what works best – for us, the patients.”

How to take part

The NHS will invite you to take part if you received treatment for cancer as an inpatient or day-case, and left hospital in April, May or June 2022.

The CPES survey takes 10-20 minutes to complete. You can complete it online, on paper, or over the phone. If you need help, or need the survey in another language, call the free helpline: 0800 103 2804.

Your response to the National Cancer Patient Experience Survey CPES) is anonymous.

The results of the survey will be available in Summer 2023.

For more information about the CPES survey and how to access help and support in completing it, please visit www.ncpes.co.uk.

Related information

*A separate survey has been launched for those aged 16 and under, www.under16cancerexperiencesurvey.co.uk. 

Similarly, if you are interested in supporting our User Involvement Programme in Greater Manchester, find out more by visiting our User Involvement Webpage.