Cancer Care Co-Ordinator Pilot

The Cancer Care Coordinator (CCC) role has significantly increased the number of Cancer Care Reviews (CCRs) completed, reduced variation in CCR quality, improved primary care workforce satisfaction and achieved high patient satisfaction. In some PCNs where further data was collected, there is evidence to support a reduction in follow-up appointments and unscheduled GP visits, and additional activity taken on by the CCCs has supported screening uptake numbers and early diagnosis. This workforce model demonstrates clear value and effectiveness, which has seen wider adoption Regionally and Nationally, led by the innovation within Greater Manchester.

Aims:

• Recruit nine CCCs in nine different PCNs across GM including Tameside, Oldham, Stockport, Salford and Bury.
• Support the delivery of the Comprehensive Model of Personalised Care
• Provide a safety netting role for patients
• Meeting targets set out in the NHS Long Term plan / Quality and Outcome Framework (QOF)

Pilot goals and targets included:

• Increasing the number and standardising the quality of Cancer Care Reviews (CCRs), a holistic conversation 6-12months after a cancer diagnosis.
• Improving QOF Indicators, a pay performance scheme in Primary Care
• Reducing workload for staff in Primary Care by increasing capacity, and therefore improving staff satisfaction.
• Improving patient satisfaction and supporting patients to self-manage their conditions by holistically supporting patients through conducting CCRs, being a single point of contact and signposting patients to relevant services.
• Improving connectivity with other services in the community by increasing the number of Social Prescribing Link Worker (SPLW) referrals.
• Working with PCNs to support streamlining and efficiency of systems for monitoring when CCRs require completion as previously there was no system for supporting this.

Physician Associate Blended Role Pilot 

We’re always looking for new and innovative ways to improve healthcare delivery. The success of Physician Associate (PA) roles within secondary care services have paved the way for a new boundary-spanning PA role in collaboration with Oldham Central Primary Care Network and Northern Care Alliance.

Funded by Health Education England, this exciting role will ensure seamless patient care across both primary and secondary care settings. The PA will specialize in Urology and split their time equally between the two environments.

The PA has already been in their blended role for a few months and has embraced its dynamic nature. Within the Oldham Primary Care Network, the PA has supported and shadowed their GP supervisor and will receive more opportunities for indirect supervision as their knowledge and confidence grow.

Leveraging their growing urological expertise from their work at Salford Royal, the PA will enhance the management of patients with urological conditions, including urological cancers, in primary care.

We are gathering baseline data on the PA’s duties and activities through a logbook and are also collecting other baseline workforce data to assess colleagues’ perceptions of the role.

We are excited to keep you updated on the progress of this innovative role.