Information from Greater Manchester Cancer for people affected by cancer regarding the current Coronavirus (COVID-19) outbreak. This page will be regularly updated, please bear with us whilst we try to provide the most up to date information.

On this page, you will find official advice from NHS England and the UK Government, Major Cancer Charities and also places you can access telephone support (scroll to the bottom of the page for this).

We appreciate this can be a worrying and uncertain time and we will endeavour to do our best to support you during this period.

Page last updated at 15:05 on 16.04.20.

Advice for all people affected by cancer from NHS England & Improvement and the “One Cancer Voice” charity network

The following guidance has been produced by the One Cancer Voice* charities in partnership with NHS England on 07 April 2020

The Government is advising everybody to:

  • Stay at home
  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

In the first instance, please refer to wider Government guidance on:

The Government also have a wide range of information to help people at this time, including on employment, financial support, school closures and childcare. See: https://www.gov.uk/coronavirus

This document contains cancer patient specific Q&A (split into the following sections):

  1. People living with cancer now
  2. People who have had cancer in the past
  3. Friends/family/carers of people living with cancer
  4. The future
  5. People who are worried they have cancer
  6. Detailed questions about the categorisation of extremely vulnerable people

Answers to these questions are below. You can also download and print these questions, by clicking the button below:

People living with cancer now

Q1 Do I need to do anything differently as someone who is being treated / in remission from cancer/living with a chronic cancer?

People with certain cancers and those who have received or are receiving certain treatments are at risk of severe illness if they catch coronavirus (COVID-19). This includes:

  • people with cancer who are undergoing active chemotherapy
  • people with cancer who are undergoing radical radiotherapy for lung cancer
  • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
  • people having immunotherapy or other continuing antibody treatments for cancer
  • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
  • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs.

Public Health England has published guidance for these people, and strongly advises them to rigorously follow shielding measures in order to keep themselves safe:

  1. Strictly avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough.
  2. Do not leave your house, except to attend essential medical appointments (please speak to your hospital team to determine which appointments are absolutely essential).
  3. Do not attend any gatherings. This includes gatherings of friends and families in private spaces for example family homes, weddings and religious services.
  4. Do not go out for shopping, leisure or travel and, when arranging food or medication deliveries, these should be left at the door to minimise contact.
  5. Keep in touch using remote technology such as phone, internet, and social media.

The NHS is writing to people in these groups with advice and information about what to do during this time, and where to access support.  This advice will be in place for at least 12 weeks from the day you receive your letter.

Please see these FAQs for more information regarding shielding advice and letters.

If you are affected, and have a scheduled hospital or other medical appointment during this period, talk to your clinical team to ensure you continue to receive the care you need and determine which of these are absolutely essential.

For others with cancer not in one of these groups, please follow the Government advice to stay at home.

Q2 I think I should be considered extremely vulnerable, but I haven’t received a letter. What should I do?

The criteria for cancer patients were carefully defined, based on those with greatest clinical risk.  

Some people will receive letters later than others. This is because cancer teams and GPs are reviewing patient lists to make sure everyone has been identified and may take a bit of extra time to send letters out to patients.

If you are unsure of your risk and what measures you should be taking, you should speak with your hospital specialist.  If this is not possible, you should contact your GP.

Q3 I don’t think I should be considered as extremely vulnerable, but I have received a letter saying I am. What should I do? / I have received a letter saying I am considered as extremely vulnerable but I do not want to follow the guidance.

The criteria for cancer patients were carefully defined, based on those with greatest clinical risk.  Some cancer patients may receive a letter because they have other conditions that place them in the highest risk cohort.

We understand that the restrictions imposed by ‘shielding’ are difficult, for both you and for your family members and/or carers. Public Health England has issued ‘shielding’ guidance, strongly advising you to stay at home and avoid face-to-face contact for 12 weeks. This is the safest thing to do to protect you from illness/complications of COVID-19.

However, this is guidance and whether you follow the guidance or not is a personal decision for you to make. You may decide, having weighed up the risks and the implications of ‘shielding’, that you do not want to follow the guidance. Before deciding, we would ask you to discuss the matter with your GP or hospital specialist and those that may provide care for you. This may be particularly relevant for patients who are receiving end of life care. Please do talk to somebody before you decide what to do.

If you are unsure of your risk and what measures you should be taking, you should speak with your hospital specialist.  If this is not possible, you should contact your GP.

Q4 I have received the letter more than once. Why?

Some people may receive the letter more than once because they have more than one condition that places them in the highest risk cohort.

Q5 Will this categorisation of people be used to determine prioritisation for treatment?

Absolutely not. This is about identifying those people most at risk so they can take measures to protect themselves from developing serious illness from COVID-19.  It is also about making sure they can access care and support during this time, including social care and help with practical needs such as getting medicines.

If you fall ill from COVID-19, or any other condition, and require treatment in hospital, you will still be treated as normal and will not be denied any medical intervention because you are in the ‘shielding’ group.

Q6 What will happen to my cancer treatment? For example:

For example:  

  • Will it be postponed?
  • Should I still go to hospital appointments? 
  • How will my hospital decide whether I am a priority for treatment? Will there be national rules?
  • If treatment, including stem cell transplants, are deferred and I begin to relapse will this limit my eligibility for future lines of treatment?
  • Should I start chemotherapy treatment (particularly if it is a 2nd/3rd line for “mop up”) or postpone? 
  • As a stage 4 patient will I be given life support if I have breathing difficulties due to the virus?
  • If I get the virus and recover, will this affect my cancer treatment and outlook?

Essential and urgent cancer diagnoses, treatment and care will continue. NHS staff are working hard to make sure cancer treatments can continue in the safest and best possible way. To do this during the pandemic, there may need to be some changes to how treatments are delivered.

  • Cancer treatments, especially operations and chemotherapy, are riskier now than before. Cancer and its treatment can weaken the immune system, making a person more vulnerable to the virus,
  • In some cases, it may be safer to delay cancer treatment or give it in a different way, to reduce the risk from coronavirus.
  • Any decisions about surgery and other treatments will be based on how urgent it is and the level of risk. Your safety is a priority in making any decisions.

Changes are being made to the way services are delivered to keep patients and staff safe.

  • Most hospitals have started to use more telephone consultations as a way of helping people to avoid long waits in clinics and for treatment. You may be called to arrange your treatments in this way, and planned treatments may need to be moved to help with running a smooth service.
  • Some patients may have their chemotherapy at home or have fewer radiotherapy appointments, to reduce visits to hospital while continuing with their treatment.
  • For some people, it may be safer to delay surgery. Your doctor may suggest a different treatment in the meantime, such as chemotherapy or hormonal therapy.

Some patients may start to see their treatment move to a different hospital as the NHS sets up ‘cancer hubs’ to coordinate treatment and ensure it can continue safely.

  • In London, a ‘cancer hub’ led by The Royal Marsden in collaboration with University College London Hospital and Guy’s and St Thomas’ NHS Foundation Trust, is coordinating cancer services across the capital.
  • Similar models are being set up in other parts of the country, drawing on learning from Italy, China and London. The hubs will support hospitals across the NHS and independent sector to work together to maximise capacity and ensure that people receive the treatment that they need.
  • You will remain under the care of your treating hospital and clinical specialist team and should contact them with any questions about your treatment and care.

Your cancer specialist team should always discuss your treatment and care with you, including any changes. Your doctors will always have your safety at the centre of any decisions they make.

Nationally, the NHS has issued advice to clinicians to help inform these conversations with patients. The advice is also there to help clinicians to manage risks and prioritise treatment on the basis of clinical need.

Your clinical team are best placed to talk with you about the effect on your treatment and appointments. They will work with you to determine the best course of action in each individual situation. If you have any concerns or questions about your treatment, please speak to your clinical team.

Q7 I am on chemotherapy. If I experience sweats/ cough/ shivering should I call NHS 111 or the chemotherapy care line?

You should call the chemotherapy care line. If the chemotherapy care line is not available in your area, please speak to your clinical team about who you should call in this situation.

Q8 If I need to shield/self-isolate for more than seven days, what will happen in relation to treatment that has to be done weekly?

Your clinical team are best placed to talk with you about the effect on your treatment and appointments.  They will work with you to determine the best course of action in each individual situation.

There is guidance on staying at home if you or someone in your household think you have coronavirus: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

Q9 How can I maintain my mental health during this time?

We understand that this may be a worrying time and you may find staying at home and having limited contact frustrating. At times like these, it can be easy to fall into unhealthy patterns of behaviour, which can make you feel worse.

Simple things you can do to stay mentally and physically active during this time include:

  • look for ideas for exercises to do at home on the NHS website
  • spend time doing things you enjoy – reading, cooking and other indoor hobbies
  • try to eat healthy, well-balanced meals, drink enough water, exercise regularly, and try to avoid smoking, alcohol and recreational drugs
  • try spending time with the windows open to let in fresh air, arranging space to sit and see a nice view (if possible) and get some natural sunlight. Get out into the garden or sit on your doorstep if you can, keeping a distance of at least 2 metres from others.

You can find additional advice and support from Every Mind Matters and the NHS mental health and wellbeing advice website.

Q10 What are the symptoms likely to be?/Will the symptoms be different because I have cancer?/What should I look out for?  

The NHS outlines the common symptoms of coronavirus on its website.

If you are experiencing symptoms of any infection or illness, including coronavirus, you should contact your cancer team as you would normally. You can do this as well as calling 111 for advice about coronavirus symptoms.

Q11 Can you catch this virus more than once?

It is not yet known whether reinfection is possible, although many experts think it is unlikely.

Q12 What should I do if my clinician is diagnosed with coronavirus? 

If your clinician is diagnosed with coronavirus and you have not seen them recently, then you are unlikely to have been exposed to coronavirus.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.  If you are concerned about the impact this will have on your treatment, contact your hospital for advice.

Q13 Should I go to work /not see friends?

The Government is advising everybody to:

  • Stay at home
  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Please also see answer to Q1.

Q14 Will my clinical trial continue? / Why has my trial been stopped?

The NIHR has issued guidance on clinical trials, recognising the need to prioritise research on COVID-19 itself, and that many clinical research teams will be asked to redeploy to help with providing patient care.

“Given the scale of the COVID-19 challenge, we are encouraging clinical and academic health and care professionals funded by NIHR who are working on topics other than COVID-19 to prioritise frontline case where requested to do so by their employing organisations. This means that many research studies funded by NIHR or supported by NIHR (via the Clinical Research Network and other NIHR infrastructure) may need to be paused. In addition the NIHR Clinical Research Network is pausing the site set up of any new or ongoing studies at NHS and social care sites that are not nationally prioritised COVID-19 studies.”

People already having cancer treatment as part of clinical trials may be able to continue their treatment if it is safe to do so, but hospitals are trying to reduce the number of times patients attend for tests, so the arrangements for people on trials may be changed for safety reasons.

Some trials have stopped recruiting new patients. Where trials can continue they are being done so with reduced patient contact, for example by delivering medication directly to patients and following up by telephone or video rather than face to face appointments.

You should contact your clinical team with questions about your individual treatment including any trials you are part of.

People who have had cancer in the past

Q15 Does having had cancer treatment in the past (for example, stem cell transplants, chemotherapy, radiotherapy) in the past – even if I am now in remission – increase my risk if I get the virus?  

This depends on the type of cancer and the treatment you have had. Most people make a full recovery after cancer treatment and their immune system either recovers fully or is not affected.  (See Q1 for further information).

Family/friends/carers of people living with cancer

Please refer to the wider Government advice to protect yourselves and family/friends:

Q16 Should I consider not sending my child with cancer/sibling of a child with cancer to school?

The Government has asked parents to keep their children at home, wherever possible, and for schools to remain open only for those children who absolutely need to attend. Please see the Government guidance on school closures: https://www.gov.uk/coronavirus

If your child with cancer falls into any of the extremely vulnerable groups outlined in Q1, they and others in the household should follow the measures to ‘shield’ them.  

If your child with cancer is not in one of the extremely vulnerable groups and you feel you need to send them to school (e.g. you are a key worker), please seek advice from the clinical team overseeing your child’s care.

The future

Q17 Will cancer patients be a priority for the vaccine if/when it is developed?

There is currently no vaccine for this form of coronavirus. Research is being done to develop a vaccine, but this will take many months. 

Q20 If pressure on the NHS grows, will my treatment be delayed?

See Q6.

Q21 Will there be problems accessing my cancer drugs?

There are currently no medicine shortages as a result of COVID-19. The country is well prepared to deal with any impacts of the coronavirus and we have stockpiles of generic drugs like paracetamol in the event of any supply issues. 

The Department of Health and Social Care is working closely with industry, the NHS and others in the supply chain to ensure patients can access the medicines they need and precautions are in place to prevent future shortages. 

There is no need for patients to change the way they order prescriptions or take their medicines. Patients should always follow the advice of doctors, pharmacists or other prescribers who prescribe and dispense their medicines and medical products. The NHS has tried-and-tested ways of making sure patients receive their medicines and medical products, even under difficult circumstances. If patients order extra prescriptions, or stockpile, it will put pressure on stocks, meaning that some patients may not get the medicines or medical products they need.

For people worried they have cancer

Q20 I am worried that I have symptoms of cancer. Should I still go to my GP?

It is important that you seek clinical advice if you have a worrying symptom.  GP surgeries have been advised to offer online consultations and remote triage so that people do not have to attend in person unnecessarily. Please contact your GP surgery directly if you are worried about a possible cancer symptom.

Q23 I have just been referred by my GP with suspected cancer. Should I attend my diagnostic appointment?

Please discuss with the clinical team at the hospital.

In the event of any disruption, hospitals will always make decisions to prioritise tests for those most in need.

Detailed questions about the categorisation of extremely vulnerable people

Q22 Does the extremely vulnerable category include:

Only patients undergoing active chemotherapy for lung cancer?
No. Everyone undergoing active chemotherapy is included.

Patients who have received chemotherapy in the past three months?
People’s immunity remains compromised for some time after finishing chemotherapy and clinical teams will be aware of this when considering their higher clinical risk patient lists.

If you have completed chemotherapy in the last three months, please contact your care team to discuss your specific circumstances. In the meantime, you should follow the Public Health England guidance on ‘shielding’ – in summary, stay at home and avoid face-to-face contact for a period of 12 weeks.


Patients with blood disorders who are immunocompromised but not receiving chemotherapy?

Yes. These patients are included within ‘people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment’.

Patients having radiotherapy for metastatic lung tumours?
Yes. These patients are included within ‘people with cancer who are undergoing radical radiotherapy for lung cancer’.

Patients with metastatic cancer in the lungs who are not currently receiving treatment?
People with metastatic cancer in the lungs could be more vulnerable and therefore at highest clinical risk from COVID-19. Vulnerability will depend on the type of cancer and treatments you have had.

If you have not received a letter, please contact your care team to discuss your specific circumstances. In the meantime, you should follow Public Health England guidance on ‘shielding’ – in summary, stay at home and avoid face-to-face contact for a period of 12 weeks.

Patients having any targeted treatments (more than just antibody treatments)? Would anti-angiogenesis targeted drugs fit into that?
Yes, all these treatments carry excess risk and therefore people receiving these treatments would be included.  These patients are included within ‘people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors’.

Transplant patients?
Yes, if they have had a transplant within the last 6 months, and if they are taking any immunosuppression. These patients are included within ‘people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs’.

Patients autologous as well as allogeneic transplants in the last 6 months? 
Yes.

All patients with rare diseases?
No, how rare the disease is not relevant. The issue is whether the disease significantly increases the risk of infection. If a patient has a rare disease and that disease significantly increases their risk of infection, they will be included in the category of extremely vulnerable people.

*The following charities have developed this guidance in partnership with NHS England:
Anthony Nolan, Bloodwise, Bowel Cancer UK, The Brain Tumour Charity, Brain Tumour Research, Brains Trust, Breast Cancer Now, Cancer 52, Cancer Research UK, Jo’s Cervical Cancer Trust, Leukaemia Care, Leukaemia UK, Lymphoma Action, Macmillan Cancer Support, Myeloma UK, NCRI, Ovarian Cancer Action, Pancreatic Cancer UK, Prostate Cancer UK, Roy Castle Lung Cancer Foundation, Sarcoma UK, Target Ovarian Cancer and Teenage Cancer Trust. 

Telephone support

There are lots of places you can access information and support, from your own clinical team to the online links mentioned above and the individual charity web pages below.

If it’s a friendly voice and some telephone support you’re looking for though:

  • Macmillan’s Support Line is available for information, support, guidance or just someone to talk to. You can call the team for free on 0808 808 0000 and lines are open 9am-5pm, 7 days a week.
  • Maggie’s Manchester are also available for telephone and email support, or just a friendly chat. You can give the team a call on 0161 641 4848 or 0300 123 1801 or email enquiries@maggiescentres.org. They are available to take your calls Monday – Friday, 9am – 5pm (excludes bank holidays)

Charity-specific advice regarding Coronavirus

A number of charities have created dedicated points of information regarding Coronavirus. Access their pages here: